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Service Support

Welcome to BONA Mall! This website is operated by Quanzhou Bonaventure Footwear Co., Ltd. and is supported by its affiliates. We understand that visitors ("You") are concerned with how your information is used and shared. Thank you very much for your trust in our cautious and sensitive handling of the matter. This statement sets out our policy on the protection of privacy and makes a commitment to your privacy with this privacy statement.


This Privacy Statement is undergoing continuous improvement. As our service scope expands, we will update our privacy statement at any time. We welcome you to view this statement at any time. Please feedback your opinion through online customer service and hotline. By agreeing to the BONA Mall Service Agreement (the "Agreement"), you have given consent to us to use and disclose your information in accordance with this privacy statement. All of the terms of this privacy statement are part of the agreement.


First, the type of information collected

The information we receive from our clients will help us to provide personalized service to our customers and continuously improve the customer shopping experience. The types of information we collect are as follows:


Information you provide to us: We receive and store any information you provide to us on our site or in any other way, with the option of not providing certain information, but this may prevent you from using many of the features of this site service. We use the information you provide to respond to your requests, to provide you with convenient services in the future, to improve our website, and to communicate with you.


User name and password: When you intend to register as a user, we ask you to choose a user name and password. You can only use your account with your password. If you have leaked your password, you may have lost your personally identifiable information and may have an adverse judicial act against you. So for whatever reason your password security is compromised, you should get in touch with us immediately by phone.


Registration information: When you have registered as a mall user, in order to better serve you, please verify your real name as soon as possible, you need to provide your real name, ID information, phone number, email address and so on. If you are a corporate client, you will be asked to provide your photocopy of your business license, organization code certificate, tax registration certificate, legal representative ID card and other information when you register. We will use these statistics to categorize our users so that we can provide new services to our users in a targeted manner. We will notify you of these new services through your email address.


Bank card information: In order to make it easier for us to use our payment service, for some quick and special services, we need you to provide us with your bank card information, ID information, mobile phone number and other information and allow us to provide you Your bank's bank verifies this information. In order to facilitate your next use of our services more easily, you allow us to keep the bank card information, identification information, mobile phone number and other information you provided to us. If you do not want to provide us with your previous information, you will not be able to use the features we provide, quick service. You understand and acknowledge that you will not be able to access this information when you go to the bank's online banking page or the page of a bank or other financial institution by way of a web page jump to fill in your bank card information, , The bank or financial institution that cooperates with us will not disclose the above information to us.


Information received from other sources: We may receive information about you from other sources and add it to our customer information repository. Examples of information we receive from other sources include up-to-date delivery and address information from our carriers or other third parties; purchase or return information, and page views available through our partner companies.


Second, the use of Cookies

Cookies are special identifiers for your device that recognize your device so that our system can recognize your device and provide you with information such as one-click order, product recommendations, personalized ads, Featured service that saves you the records of selected items in your shopping cart when you visit the interval multiple times.

Cookies are small amounts of data and, if you have not refused to accept cookies, cookies will be sent to your browser and stored on your computer's hard drive. We use cookies to store data relating to your visit to our website. We recognize you when you visit or visit our website again and provide you with better and more services through the analysis of data.


You have the option of accepting or refusing to accept cookies. You can refuse to accept cookies by changing your browser settings, but we need to remind you that you may not be able to use some of the features of our site that rely on cookies because you refuse to accept them. Cookies allow you to take full advantage of the best features of this site, so we recommend that you set it to on.


Third, the use of information

We do not provide, sell, rent, share and trade users 'personal information to any unrelated third party, but you agree and authorize us to transmit your personal information for the convenience of you using BONA Mall Services and affiliates or other organizations' services BONA Mall Affiliates, Affiliates or other organizations that you accept other services at the same time, or from your own Affiliates or other organizations that provide you with additional services.

We will make a comprehensive statistics of you and / or your company's identity and transaction data and will disclose the aggregated statistics to advertisers based on our reasonable purposes and purposes. However, in these circumstances, we will not disclose to any of these organizations any information that may be used to identify the user's personally identifiable information, but the information analyzed from the user's username or other discloseable information is not limited.

You agree that we may disclose or use your personal information to identify and / or confirm your identity or to resolve disputes or to help ensure the security of our website, to limit fraud, illegal or other criminal activities to enforce our Service agreement.

You agree that we may disclose or use your personal information to protect your life, property or to prevent any material infringement of the lawful rights of others or the public interest.

You agree that we may disclose or use your personal information to improve our services and to make our services better suited to your needs so that you may enjoy a better user experience while using our services.

You agree that we will use your personal information to contact you and provide you with information you are interested in, such as product information. Your acceptance of the Deal and Agreement and this privacy statement expressly consent to the receipt of such information.

We disclose your information in good faith when we are required by law to enforce or comply with the government or the obligee's requirement to identify the allegedly infringing party.


Fourth, information storage and exchange

User information and data are collected and stored on a server placed in China. Only for the sake of backup needs, we may need to send your data to other countries on the server.


Fifth, third-party links

Our website has third-party ads and links to other websites. We do not provide identifiable personal information to these advertisers or third party websites. These third-party websites or advertisers (or their online advertising agencies) sometimes use technical means to send advertisements displayed on our site directly to your browser. At this point they automatically get your IP address. They may also use technologies such as cookies, JavaScript, web beacons to measure the performance of their ads and personalize their content. We have no control over these cookies or other technologies they use, and this privacy policy does not apply to the conduct of these websites or advertisers. Please contact them directly for details on their privacy policy.


We also display personalized third-party ads based on the customer's personal information. Such personal information includes information such as shopping on this website and the websites of affiliated companies on this website. Although we do not provide any personal information to advertisers, advertisers, including advertising services companies, may think that users meet their criteria for personalizing ads if they interact with them or click on personalized ads.


Sixth, special attention of minors

If you are a minor with no civil capacity and you are not authorized to use our services, we hope you do not provide us with any personal information. If you are a minor, you may only use our services if accompanied by a parent or guardian. Your use of our services once you use our services and provide us with your information, or if we obtain your information through the service, is treated as if you were accompanied by a parent or guardian with the related endorsement or acknowledgment.


Seven, safety measures

Our site has the appropriate security measures to ensure that we have the information is not lost, not abuse and change. These security measures include backing up data to other servers and encrypting user passwords. Although we have these security measures, please note that there is no "absolutely perfect security measure" on the Internet.


Eight, contact us

If you have any comments and suggestions on this privacy statement or our privacy protection and your in-use questions, please contact us: 0595-87200000

. Address: Longgang Industrial Zone, Shanxia Town, Hui'an County, Quanzhou City (362000)


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